MyCity Registration Tutorial
MyCity Registration Tutorial
Welcome to MyCity, your one-stop shop for 24/7 information on your City of Powell River accounts. We’re hoping that these step-by-step instructions will help you through the registration process; however, if you have any further questions, please don’t hesitate to contact us: financecontact@powellriver.ca. We’re here to help!
1. Register for your new MyCity account. Click on the My City button in the top right-hand corner of our website.
2. Scroll down the page to the MyCity Login section and click Register for a MyCity profile.
3. Enter your information and create a strong password and security question, then click the Continue button.
4. You will see a message about checking your email. Do that! This might take up to 10 minutes but is usually much quicker. When you receive an email from the City of Powell River, click on the email confirmation link.
5. You will arrive in your MyCity Account page, and here you will see all of your configured property tax, utility and other accounts once they are connected. To connect an account, click Register Account.
6. Click on the type of account you’d like to register.
7. Enter your Account Number/Folio and Access Code from your notice (each account type uses a different number). Your folio number will have a dash in the following format XXXX-XXX, please include the dash.
If you are unable to locate your access code, please create your MyCity profile and once your MyCity profile is activated you can email financecontact@powellriver.ca and request your access code. Alternatively, you can bring your ID to City Hall located at 6910 Duncan St, Powell River, BC and we can provide you with your information.
Save a tree by signing up for eBilling that will send you an email with your bill as soon as we generate it! (You can always download and print off your bill later from within MyCity).
8. Click the Register button to confirm the new account. You will see a confirmation and can hit the OK button.
9. Click on the Home button to be taken back to the MyCity Accounts page, where you will see your new account!